Responsible Gambling

Last updated: 1 April 2026

Important: Gambling should be fun, not a way to make money. You must be 18 years or older to gamble. If gambling is no longer enjoyable or is causing you stress, please seek help immediately.

Our Commitment

At BestAU, we take responsible gambling seriously. While we provide reviews and recommendations for online casinos, we recognise that gambling can become problematic for some individuals. We are committed to promoting safe gambling practices and providing resources for those who need support.

Signs of Problem Gambling

You may have a gambling problem if you:

Spend more money or time gambling than you can afford
Find it difficult to manage or stop your gambling
Have arguments with family or friends about money and gambling
Lose interest in activities or hobbies you used to enjoy
Feel anxious, worried, guilty, or irritable about your gambling
Chase losses or gamble to try to win back money you've lost
Borrow money, sell possessions, or skip bills to fund gambling
Feel the need to be secretive about your gambling
Gamble to escape problems or relieve feelings of helplessness or depression

Tips for Staying in Control

Set a Budget: Before you start gambling, decide how much money you can afford to lose. Never gamble with money you need for essentials like rent, bills, or groceries.

Set Time Limits: Decide in advance how long you will gamble and stick to it. Use casino tools that allow you to set session time reminders.

Never Chase Losses: If you're on a losing streak, walk away. Trying to win back lost money almost always leads to bigger losses.

Don't Gamble Under the Influence: Avoid gambling when you are under the influence of alcohol or drugs, as this impairs your judgement and decision-making.

Take Regular Breaks: Step away from the screen regularly. Continuous gambling sessions can lead to poor decisions and increased spending.

Treat It as Entertainment: Think of gambling as a form of entertainment with a cost, similar to going to the cinema. Any winnings should be seen as a bonus, not an expectation.

Self-Exclusion Tools

Most reputable online casinos offer self-exclusion tools that allow you to:

Set deposit limits (daily, weekly, or monthly)
Set loss limits to cap the amount you can lose
Set session time limits and receive reminders
Take a cooling-off period (24 hours to 6 months)
Self-exclude permanently from the casino

We strongly recommend using these tools proactively, even if you don't currently have a problem. Setting limits before you play is one of the most effective ways to maintain control.

Where to Get Help

If you or someone you know needs help with problem gambling, these Australian resources are available 24/7:

Gambling Help Online: Call 1800 858 858 (free, confidential, 24/7)
Gambling Help Online Chat: gamblinghelponline.org.au
Lifeline Australia: Call 13 11 14 (24/7 crisis support)
BetStop - National Self-Exclusion Register: betstop.gov.au

Underage Gambling

Gambling is strictly for adults aged 18 and over. It is illegal for anyone under the age of 18 to gamble in Australia. We encourage parents and guardians to:

Monitor children's internet usage and restrict access to gambling sites
Use parental control software to block gambling websites
Educate children about the risks associated with gambling
Keep login credentials and payment details secure

Our Review Standards

When reviewing online casinos, we consider their responsible gambling features as part of our assessment. Casinos that offer robust player protection tools, such as deposit limits, self-exclusion options, and clear responsible gambling information, receive higher ratings from us.